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What Does a Water Damage Company Do?

What Does a Water Damage Company Do?

Aug 12, 2021

After a flood or a severe water dilemma, such as a leaky roof or broken pipes, you may be overwhelmed by the amount of water in your home and the resulting damage. Cleaning it all up on your own can be a nerve wracking and time-consuming task, which is why it is sometimes appropriate to contact a professional water damage restoration company such as DRYOUTpro PLUS, INC.


What Exactly Does A Water Damage Company Do?

If you called a water damage company in need of their water damage restoration services, they would begin by conducting a thorough examination of the damage and what caused it. If there has been water seepage through the walls, moisture sensors may be used.


Next, the water damage company would remove all of the extra water, perform any required repairs, and repair or remove damaged home objects including carpets, furniture, electronics, and appliances. If you do take this step on your own, please use caution! One very significant reason to leave it to an experienced water damage company is the risk of electrocution when cables get submerged, as well as the possibility of raw sewage, chemicals, or other dangers contaminating flood waters.


A water damage restoration company will also have the necessary gear and equipment to cope with huge amounts of floodwater. Industrial strength fans and dehumidifiers will assist in removing moisture from flooded regions and bringing in fresh air, which is critical in preventing mold growth in these locations. Vacuum cleaners are also required to thoroughly remove the water before repairs can be completed. If the water was tainted, the entire area must be properly cleaned and sanitized.


Flooding May Affect Many Parts of Your Home or Business

After wildfires, floods are the most common natural catastrophe. Their devastation is so broad that they are responsible for 90 percent of all natural disasters proclaimed by the president in the United States.


Repairs to walls, roofing, floors, or other structural components of the property that may have been weakened by the flooding may be part of the water damage company restoration process. Unfortunately some items including ducts, HVAC systems, roofs, sewage systems, well systems, and the foundation, can be costly to fix. Some may need to be replaced if the damage is too significant to fix, but the objective is to restore your house to its pristine condition and perhaps make changes to prevent future problems.


Flood damaged walls can be difficult to repair since paneling and wallboard absorb a lot of water and must be removed, especially if the water was polluted. The plaster can sometimes be restored, but only if the studs and sills are dry.


The Step-By-Step Process

Here is the step-by-step procedure that a water damage company follows when replacing things that have been damaged by water.


  1. After a big disaster, contact your insurance agent or other representatives.
  2. Typically, the insurance provider will give you contact information for water damage companies that will remove the water or any pollution. Most insurance adjusters and claim agents are aware of the water damage companies in your area that can start cleaning up right away. Even if the water damage company is contacted by your insurance company, the water damage company works for you!
  3. To avoid more damage, review your duties under your insurance policy for cleaning up the house. Additionally, discuss any cleaning concerns you have with your insurance representative or claim adjuster.
  4. When the water damage company arrives, walk around your property with the representative and identify the areas that need to be cleaned. Your insurance company adjuster or claim agent may advise you on what and how to clean your house, but the final choice is yours. Remember to take photographs of the damage for your insurance claim.
  5. After the water damage company assesses the work and equipment required to clean your house, they will offer you an estimate or contract for their services. Examine the contract to ensure that all of the services specified are included. 
  6. Request paperwork demonstrating the drying process's progress and completion. Once you sign this contract, you are responsible for paying the water damage company you have chosen, not your insurance company.
  7. The majority of insurance claim payouts will cover the cost of the water damage cleaning performed by the water damage business. If your insurance claim is refused, the water damage company's contract compels you to pay for their services.
  8. In the weeks following the water damage, examine the areas where the repair firm worked on a regular basis to ensure that no moisture or dampness remains in your home.


Always Remember These Key Details


  • You are not required to hire the water damage company referred to you by your insurance company. You may hire any Water Damage Company to clean up the water damage, but the work must be done immediately to avoid further damage to your property.
  • If you have an issue with the water damage company's services that you have chosen, you must address it with the water damage company, not your insurance company.
  • Not all of the cleaning and restoration services provided by the water damage company you have chosen are covered by your insurance policy. Make sure to thoroughly check with your insurance provider regarding your coverage and what your policy entails.
  • Although the water damage company may not require you to be there while your home is being restored, you are solely responsible for supervising the work being done on your property.


A Water Damage Restoration Company Serving Florida

Contact DRYOUTpro PLUS, INC. at (772) 732-3405 today for 24 hour water cleanup, fire damage restoration, or mold remediation along with any of our other services or get an instant quote from our website. Our water damage restoration company will get to your Florida home or business in 30 to 60 minutes.


Learn more about common flood cleanup mistakes to avoid here.

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