As a disaster restoration profession we see scenarios like this far too often. For example, you've just come home from a long days work exhausted from running countless errands, taking the kids to and from school, and trying to complete your seeming endless to do list at work. Still exhausted you finally get the kids in the front door when you can almost hear the couch calling your name. So you keep listening and what once sounded like the couch and relaxation now sounds like running water. In a moment of panic you run upstairs to further investigate the strange noise, you've hit the top step and all of sudden you've noticed a squish with every step you take further down the hall. With dread you look around the corner into the bathroom and see the catastrophe that is an overflowing toilet. In a rush you turn off the water supply to the toilet and grab all the towels you can find in efforts of cleaning your soggy carpet and flooded bathroom.
In your final analysis of the still squishy carpet and wet baseboards you along with everyone else are stuck with the same question, now what? This is where a disaster restoration professional comes in. Like a knight in shining armor a team of professionals will be at your door within moments of your call. They come in on what seems like their noble steeds or ride on extractors as we call them and begin the process of ridding away all the unwanted water and preventing any further damage to your home.
After all that excess water has been vanished from the home they will start the drying process. Keep in mind they do all this while comforting a distressed homeowner to assure them their personal belongings and home will be safe. These professionals will walk you through the whole process such as keeping the temperature between seventy and ninety degrees, as well as keeping the humidity between thirty and sixty percent for ideal drying. They'll place air movers to steadily remove the wet air away from the wet surface to efficiently dry the floor and walls in your home.
Now the team has left and you have a dry home. These professionals have saved you from structural damage and potential mold caused by sitting water. So when in doubt of whether or not to call the professionals better play it safe and call for backup, we promise you wont regret it.